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PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP TURNOVER INTENTION AGEN ASURANSI PT . PRUDENTIAL INDONESIA
oleh: Ni Luh Made Ria Puspitasari
Format: | Article |
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Diterbitkan: | Universitas Udayana 2015-08-01 |
Deskripsi
Insurance agent is an essential element in order to maintain the existence of the insurance companies in the<br />business competition. This study aimed to investigate the eff ect of j ob satisfaction and organizational commitment<br />on insur ance agent tur nover intention. This study was conducted at PT. PRUDENTIAL INDONESIA - Bali.<br />Simple r andom sampling was used because of homogeneous population characterist ic. 160 questionnai res<br />were distributed, and only 155 questionnaires were returned by the respondents. Structural Equation Modeling<br />(SEM) using AMOS 16.0 was used to test the research hypothesis. The resul ts of the study support all the<br />hypothesis and indicate that job satisfaction has significant posi tive effect on organizational commi tment so it<br />is advisable for the company to continue improvement of the job satisfaction of insurance agent s in order to<br />enhance organizational commitment. In contrast, job satisfaction and organizational commitment consistently<br />show a negat ive and significant effect on turnover intention