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[Purpose / Significance] the conference of Forums about Information Technology for Library (IT4L) held in Shanghai Library on August 12-13, 2019 with the theme of "Artificial Intelligence Empowers Library and Information Service". library and information service practitioners and relevant researchers. [Method / Process] The conference was reviewed based on the classification and summarization of expert reports. [Results / Conclusions] The conference covered the following three topics: AI reconstructing knowledge service infrastructure, the methods and means of AI enriching knowledge service and AI upgrading the service forms of knowledge service.