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Toll NQX is a business unit within Toll Group that specialises in long distance road freight solutions for Australia's northern routes. The operating environment is characterised by remoteness, harsh conditions, limited supporting infrastructure such as rest bays, and longer response times if things go wrong. Long distance, or `linehaul', operations utilise high productivity vehicles such as B-doubles and road trains. It is not unusual for vehicle combinations to weigh up to 130 tonnes and represent a million dollar investment. Typically, vehicles are loaded within Toll NQX depots (of which there are 24) by loading staff, leaving drivers fresh for the task of driving. Unlike pick-up and delivery work which has the inherent stimulus of multiple drop-offs, interaction with customers and urban traffic flows, linehaul driving involves long stretches of one, single task: driving.