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Purpose – Due to the recent coronavirus (COVID-19) outbreak, a temporary interruption of education activities occurred all over the world. The sudden and quick shift from blended or face-to-face learning mode to the sole online learning mode affected the perceptions of students toward the Blackboard application and the usage. This study aims to investigate the perceptions of students toward the Blackboard application in the process of learning Preparatory Year (PY) English courses as the mere tool of learning and the impact of the students’ perceptions on the students’ use of Blackboard. Design/methodology/approach – The results are based on a survey conducted with 228 of PY students: 1st level n = 126 and 2nd level n = 102 at Najran University. The data are analyzed to compare the two levels, as the students’ prior experience with Blackboard is not the same. The 2nd level students have prior experience of blended learning through Blackboard, whereas 1st level students have no prior experience of learning through Blackboard. Findings – The data of the perceptions of both levels showed that 1st level students’ perceptions toward online learning of English via Blackboard were higher than 2nd level students. The data on the frequency of the use of the Blackboard application reflected the perceptions of students. Research limitations/implications – The findings suggest that the students’ prior experience of e-learning via Blackboard has an impact on the students’ perceptions. Originality/value – The findings of the study contributed to the learning through the management systems research field and online learning of English during the COVID-19 outbreak.