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The aim of this research study was to describe guidelines for more effective management of a distance education institution at a residential university. Opsomming Die doel van hierdie navorsingstudie was tweeledig van aard. Eerstens, om die belewenis van onderwysstudente te verken en te beskryf wat studeer aan 'n afstandsonderrig instansie van 'n residensiele universiteit. *Please note: This is a reduced version of the abstract. Please refer to PDF for full text.