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<p align="justify">Decision-making is a process that directly effects all functions of management. For that reason, this process has got charecteristic effect directly on whole orgnaizational activity. To Access determinated aimsü, people make a decision at all phase of organizational and personal life. While making decision, people come across various choises. Making a decision is that it is selected the best choice through different choices. The activity of the selecting the best choice is also called decision-making. Making a decision is one of the elements which stimulate all activities at the every stages. This study consist of decisıon-making process steps, factors effecting this process, variety of decision and the problem is how decısıon-makıng process is performed ın ınformatıon center. We argued this issue as a multidisciplinary problem in this study.</p>