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Interested in emerging technologies in higher education, we look at AI chatbots through the lens of human– technology mediations. We argue for shifting the focus from what higher education can do with AI chatbots to why AI chatbots are compelling for higher education’s raison-’être. We call for a critical debate examining the power of AI chatbots in configuring students as civic actors in an increasingly complex and digitalized society. We welcome a continuous and rigorous examination of generative AI chatbots and their impact on teaching practices and student learning in higher education.