Business Process Re-engineering in Saudi Arabia: A Survey of Understanding and Attitudes

oleh: Christopher Chiu, Johnson Agbinya, Zenon Chaczko, Essam Rahali

Format: Article
Diterbitkan: Universidad Internacional de La Rioja (UNIR) 2009-12-01

Deskripsi

This survey was conducted in the Kingdom of Saudi Arabia (KSA) to investigate the level of awareness of BPR. Respondents (customers, employees, and Managers) had different educational backgrounds and were from private and public sectors. Findings of the study indicate a general awareness of BPR in KSA.