Optimization of the Subject Users Service in Mobile Internet Environment on the Library WeChat Public Service Platform

oleh: L. Zhang

Format: Article
Diterbitkan: Siberian Branch of the Russian Academy of Science, State Public Scientific Technological Library 2019-03-01

Deskripsi

The article thoroughly analyzes the use of WeChat public service platform in libraries and puts forward strategic ways for the development of users service by optimizing the orientation on individualized, open and interactive, specialized and integrated users service on definite subjects (SUS), and analyzes its opti­mization strategies connected with relationship, vitality and the quality. According to the analysis results, the author concludes that the optimization of SUS in mobile Internet environment should be based on the optimized service model of mobile service terminal platform, so as to realize the deepening of the function of SUS and the diversification of service forms.