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This study investigates the impact of relationship quality on start-up performances. Relationship quality is presented by the component such as trust, commitment, satisfaction, communication quality, specific relationships between start-up firms and start-up support organizations in Ba Ria - Vung Tau province. A survey was conducted and data was collected from 425 start-up owners. By using Structure Equation Modeling (SEM) the findings show that the components of relationship quality positively influence start-up performances. In conclusion, the study proposes managerial implications for start-up firms and directions for further researches.