The impact of relationship quality on performances of start-up firms in Ba Ria - Vung Tau province

oleh: Nguyễn Quang Thu, Ngô Quang Huân, Trần Nha Ghi

Format: Article
Diterbitkan: TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH 2020-06-01

Deskripsi

This study investigates the impact of relationship quality on start-up performances. Relationship quality is presented by the component such as trust, commitment, satisfaction, communication quality, specific relationships between start-up firms and start-up support organizations in Ba Ria - Vung Tau province. A survey was conducted and data was collected from 425 start-up owners. By using Structure Equation Modeling (SEM) the findings show that the components of relationship quality positively influence start-up performances. In conclusion, the study proposes managerial implications for start-up firms and directions for further researches.