Assessing the effectiveness of public administration in Long An province: An application of the SEM model

oleh: Nguyễn Kim Phước

Format: Article
Diterbitkan: TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH 2020-06-01

Deskripsi

The study uses the SEM model to evaluate the effectiveness of public administration in Long An province. The study employs a 9-point Likert scale and four groups of independent factors including human resources, facilities, administrative procedures and professional ethics with 27 observation variables to test the correlation between among these factors and the effectiveness of public administration (5 variables) in Long An province. Then, the study analyzes data collected from 672 valid samples out of 700 interview sheets of officials, civil servants, employees and civilians working and living in the districts, towns and cities in the province using exploratory factor analysis (EFA), CFA and SEM models. The findings show that "human resources" and "professional ethics" of local officials and civil servants positively affect the effectiveness of public administration in Long An province. Based on the research results, the author makes some policy recommendations to improve the effectiveness of public administration in Long An province.