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The brand is the most favorable perception to influence the moment of acquisition in the minds of customers, where a link is created between the consumer and the organization. Therefore, the Swiss pharmacy chain located in the Cañar province, in Azogues city-Ecuador, is a company dedicated to the sale of pharmaceutical products. This research aims to develop viral marketing and brand positioning strategies in the pharmaceutical sector. The applied methodology is descriptive, transversal with a mixed-methods approach using the inductive-deductive method. The lack of strategies was found according to the new technology era regarding a digital consumer and always up to date in technology with an increasingly virtual buying trend. It is concluded that the contribution of viral marketing strategies is essential to improve positioning.