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Total number of post offices mapped in the city of Novi Sad is 36. If we consider that 221.854 people live in this city (Census from 2011.), it is roughly calculated that one post office covers more than 6000 people. The purpose of this study is to determine new possible locations for post offices in Novi Sad, in order to reduce the time needed to get to the post office. The methods used in the study are Location-Allocation, Service area and the Create Thiessen polygons tools from the software Arc Map 10.1. The rule of Public Enterprise of PTT Communications 'Srbija' states that a new post office can be opened only if 15.000 inhabitants cannot reach the nearest post by 1 km of walk. This criterion helped in recognizing problematic locations in the city. By opening four new post offices in different parts of the city, such as Adice (two), 7. Juli (one) and Vidovdansko naselje (one), the maximum coverage of users is achieved.