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Leaving in Mascot of Silence: Organizational Determinants of Employee Turnover Intentions in Mediating and Moderating Roles of Quiescent Silence and Coworker Support in a Russian Context
oleh: Kashif Muhammad, Petrovskaya Irina, Samad Sarminah, Wijenayake Shanika
Format: | Article |
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Diterbitkan: | Emerald Publishing 2021-06-01 |
Deskripsi
Purpose: Drawing on social exchange theory (SET), this study explores the mediating role of quiescent silence as a link between organizational stressors and turnover intentions among Russian frontline employees (FLEs). Furthermore, we aim to investigate whether coworker support moderates the relationship between quiescent silence and turnover intentions.