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One of the chatbots of AI is ChatGPT which is emerging in academia for classwork, enhancing knowledge, and promoting the concept of learning through machine learning, which requires human intelligence. This study employed sequential explanatory design and conducted multiple in-depth interviews from two public universities of Indonesia to analyze the perception of students, teachers, and staff regarding the usage of ChatGPT. The study concludes that ChatGPT has substantial promise in revolutionizing higher education by offering an array of invaluable contributions. Teachers and students use it for different purposes, including research, exam preparation, and knowing future predictions about certain issues. The adaptation of ChatGPT generates personalized as well as tailored learning styles, which may generate explanations and create preferences for material and diverse information. On one hand, the usage of ChatGPT is considered either cheating or plagiarism while on the other hand, it is gained importance with regard to higher education and learning perspectives. The study also recommends that the Higher Education Commission (Dikti) needs to introduce the principles and regulations for AI usage in universities.