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A planning, programming and control of the production procedure is designed in this paper to consider all the technical and organizational aspects that are involved in planning, using the balance and normative method, and a variant of the General Algorithm for the Calculation of the Capacities. This procedure is supported by an innovative computer application designed to assist students, technicians and specialists in the planning stages. The procedure is applied in the company “Combinado Lácteo de Santiago de Cuba” to plan the production in 2016. As a result, an innovation of an organizational type is obtained that allows the Production Master Plan, disaggregated in the different time horizons, consider the real capacity of the plants. For its evaluation it was compared to the production plan prepared by the company and the actual production data of the first quarter of the year to determine the existing differences.