PC-based note taking in patient-centred diagnostic interviews: a thematic analysis of patient opinion elicited using a pilot survey instrument

oleh: Fiona Barker, Gemma Court

Format: Article
Diterbitkan: BCS, The Chartered Institute for IT 2011-03-01

Deskripsi

<strong>Background</strong> Computers are used increasingly in patient_clinician consultations. There is the potential for PC use to have an effect on the communication process. <strong>Objective</strong> The aim of this preliminary study was to investigate patient opinion regarding the use of PCbased note taking during diagnostic vestibular assessments. <strong>Method</strong> We gave a simple four-item questionnaire to 100 consecutive patients attending for vestibular assessment at a secondary referral level primary care trust audiology service. Written responses to two of the questionnaire items were subject to an inductive thematic analysis. <strong>Results</strong> Thequestionnairewasacceptable topatients, none refused to complete it. Dominant themes identified suggest that patients do perceive consistent positive benefits from the use of PC-based note taking. <strong>Conclusion</strong> This pilot study's short survey instrument is usable and may provide insights into patients' perceptions of computer use in a clinical setting.