Assessment of Resident Physicians in Professionalism, Interpersonal and Communication Skills: a Multisource Feedback

oleh: Bo Qu, Yu-hong Zhao, Bao-zhi Sun

Format: Article
Diterbitkan: Ivyspring International Publisher 2012-01-01

Deskripsi

<p><b>Objective:</b> To assess the internal validity and reliability of a multisource feedback (MSF) program by China Medical Board for resident physicians in China.</p><p><b>Method: </b>Multisource feedback was used to assess professionalism, interpersonal and communication skills. 258 resident physicians were assessed by attending doctors, self-evaluation, resident peers, nurses, office staffs, and patients who completed a sealed questionnaire at 19 hospitals in China. Cronbach's alpha coefficient was used to assess reliability. Validity was assessed by exploratory factor analyses and by profile ratings.</p><p><b>Results: </b>4128 questionnaires were collected from this study. All responses had high internal consistency and reliability (Cronbach's &#945;&#62; 0.90), which suggests that both questions and form data were internally consistent. The exploratory factor analysis with varimax rotation for the evaluators' questionnaires was able to account for 70 to 74% of the total variance.</p><p><b>Conclusion: </b>The current MSF assessment tools are internally valid and reliable for assessing resident physician professionalism and interpersonal and communication skills in China.</p>