Find in Library
Search millions of books, articles, and more
Indexed Open Access Databases
Measuring the Value of Public Relations: An International Investigation of how Communication Practitioners View the Challenge and Suggest Solutions
oleh: Michael A. Cacciatore, Juan Meng
| Format: | Article |
|---|---|
| Diterbitkan: | Athens Institute for Education and Research 2022-02-01 |
Deskripsi
This research is motivated to advance our understanding of measurement challenges in communication practice and coping strategies from a global perspective. To do so, we relied on data from a global online survey of communication practitioners in more than 20 countries, which result in five country clusters for final analysis and comparisons. Communication practitioners across investigated country clusters shared different strategies used to cope with measurement challenges. Our results also confirmed that certain leadership qualities (i.e., strategic decision-making, possessing communication knowledge) are particularly important in managing measurement challenges. Our findings provide solutions, leadership skills, and prioritization to improve the measurement of communication effectiveness.