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A SCOR Model Implementation in the Measurement and Improvement of Supply Chain Processes
oleh: Cengiz YILMAZ, Bahadır ATSAN, Bahadır ATSAN
Format: | Article |
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Diterbitkan: | Celal Bayar University 2020-12-01 |
Deskripsi
supply chain is a network of facilities that supply raw materials, transform them into final products, and deliver products to customers through a distribution system. Developed by the Supply Chain Council to provide a reference to supply chain operations, the SCOR model provides a standard definition of management processes, a framework of relationships between standard processes, standard metrics to measure process performance, best-in-class performance management applications, and software features and functions. In this study, a model based on SCOR metrics is introduced to determine the factors affecting supplier selection and evaluate supplier performance. The model was applied to a bicycle producer company and its suppliers. The aim is to determine the factors affecting supplier selection and to evaluate supplier performance. According to the results of the study, the most important factors for supplier selection in the supply chain under consideration can be listed as "flexibility to change in products", "reduction in delivery time" and "flexibility to change in delivery time", respectively. The factors that affect supplier performance the most are determined as “traceability of returned products” and “on time delivery”.