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The digitalization of society has changed the practices of social service professionals. The primary objective of this study was to explore knowledge of mobile health apps (mHealth), specifically a government-owned <italic>My Health Bank</italic> app, among Taiwanese social service college students. Whether these students can be the facilitators to promote mHealth apps&#x2019; adoption for older adults was examined as well. The results showed that their awareness of this government-owned mHealth app was low. However, their perceptions and attitudes toward the <italic>My Health Bank</italic> app and older adults were very positive. The findings of the present study indicated that the potential of promoting mobile health apps&#x2019; adoption for Taiwanese older adults through the support of prospective social service practitioners is reachable. The importance of mHealth adoption during the Coronavirus disease (COVID-19) pandemic was also discussed. Finally, the findings of this study provided several suggestions and research directions to support current and future social service practitioners to be well-prepared for the challenges of the digital society.