Hasil Pencarian - Sharmini Abdullah

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    Complaints and compliments assessment in developing service delivery measurement

    Complaints and compliments assessment in developing service delivery measurement oleh Norshahrizan Nordin, Wan Norsyafawati W. Muhamad Radzi, Razli Che Razak, Sharmini Abdullah, Mohammad Rezal Hamzah, Ummi Naiemah Saraih, Syed Zulkarnain Syed Idrus

    Diterbitkan 2018-05-01
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