Hasil Pencarian - Diane Halstead

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  1. 1
    From high tech to high touch: enhancing customer service experiences via improved self-service technologies

    From high tech to high touch: enhancing customer service experiences via improved self-service technologies oleh Diane Halstead, Keith A. Richards

    Diterbitkan 2014-12-01
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  2. 2
    Marketing orientation in SMEs: Effects of the internal environment

    Marketing orientation in SMEs: Effects of the internal environment oleh Richard C. Becherer, Diane Halstead, Paula Haynes

    Diterbitkan 2003-03-01
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